I don’t have my drawing book

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[...] Then she says, “I know you’re an artist, draw a picture of me”
I say, “I would if I could, but
I don’t do sketches from memory”

“Well,” she says, “I’m right here in front of you, or haven’t you looked?”
I say, “All right, I know, but I don’t have my drawing book”
She gives me a napkin, she says, “You can do it on that”
I say, “Yes I could, but
I don’t know where my pencil is at”

She pulls one out from behind her ear
She says, “All right now, go ahead, draw me, I’m standing right here”
I make a few lines and I show it for her to see
Well she takes the napkin and throws it back
And says, “That don’t look a thing like me!”

I said, “Oh, kind Miss, it most certainly does”
She says, “You must be jokin’.”
I say, “I wish I was” [...]

Design and Art are not the same thing, although they have some things in common.
The narrator of this scene could have been a designer: some people think design is immediate: a little drawing and that’s all. But it’s not. It requires a process, where -among other things- the designer has to help make the client see what they want.